Privacy Policy

Last updated: 16 June 2025

At R&D Jointing Ltd, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you engage with us or use our website.


1. Who We Are

R&D Jointing Ltd is a UK-based HV/LV cable jointing and substation services company. We are committed to protecting your data and complying with the UK General Data Protection Regulation (UK GDPR).


2. What Information We Collect

We may collect the following types of information:

  • Contact details – name, email, phone number, address

  • Business details – company name, job title, project requirements

  • Website usage – IP address, browser type, pages visited


3. How We Use Your Data

We only use your data when we have a legal basis to do so. Typically, we use it to:

  • Respond to enquiries or provide quotations

  • Deliver services you’ve requested

  • Issue invoices and process payments

  • Communicate project updates

  • Improve our website or services

  • Comply with legal or regulatory requirements

We do not sell or rent your personal data to third parties.


4. How We Store and Protect Your Data

Your data is stored securely on password-protected systems with access limited to authorised personnel only. We take appropriate technical and organisational measures to safeguard your information.


5. Sharing Your Data

We may share your data with:

  • Our subcontractors or partners (only when necessary for project delivery)

  • Accountants or HMRC (for compliance purposes)

  • IT or web service providers (for secure hosting or data processing)

We ensure all third parties follow GDPR compliance.


6. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold on you

  • Request corrections to inaccurate data

  • Request data deletion (where applicable)

  • Object to or restrict data processing

  • Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, please email: info@rdjointing.co.uk


7. Cookies

We may use cookies on our website to improve your browsing experience. You can disable cookies in your browser settings if preferred.


8. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.


Contact Us

For any questions about this Privacy Policy, please contact:
📧 info@rdjointing.co.uk